Food delivery in Singapore: Deliveroo, Foodpanda, UberEATS and HonestBee

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Food delivery apps Honeykids Asia Singapore
Amazing and delicious food delivered straight to your doorstep with just a few quick taps? Is it really as easy as that?

It’s that time of the year again: monsoon season. That means on top of school being out, you’re battling boredom, dreary weather (indoor activities, anyone?) and probably a general lack of motivation to get dressed, let alone cook dinner. Hello, food delivery. These services are now booming in Singapore, but which is the best? We’ve weighed up the options below…

UberEATS
We’re all familiar with Uber and what a godsend it’s been for shuttling us all quickly from one end of the island to the other. Since 2016, they’ve been harnessing the power of their drivers and anyone with a means of transportation to deliver food as well as people, and so far, it’s been a pretty interesting ride…
Delivery hours: 8am – 11pm
Delivery charge: $3
Minimum order: None
Payment method: Card or Uber credits
Good points:

  • The app saves your favourites and makes recommendations based on your app usage.
  • You can view user ratings and recommendations.
  • A new kid-friendly search feature (the first ever!) so you can see which restaurants serve kid-friendly food as well as access the kids’ menu at the push of a button.

UberEATS, e. eats@uber.com; www.ubereats.com/singapore

Deliveroo
This UK-based delivery service is hopping around to bring you food from the best restaurants. You can search by cuisine or by popular restaurants and meals, and there are no low-quality takeaway restaurants. Deliveroo Editions – remote delivery-only kitchens – has recently opened to serve food for delivery and there’s the possibility of one turning into a casual eatery in 2018.
Delivery hours: 8.30am (Mon-Fri)/ 9.30am (Sat/Sun) – 11pm
Minimum order: Breakfast (where applicable), 8.30am (Mon-Fri) / 9.30am (Sat-Sun) to 11am – $12.50; Lunch 11am to 5pm – $12.50; Dinner 5pm – 11pm – $18.00
Delivery charge: $3.50 for orders over the minimum order value; $4.50 surcharge for orders less than minimum order value
Payment methods: Card only, you can tip your driver in cash
Good points:

  • Recognises allergy requests
  • Option to select family-favourites

In celebration of Deliveroo’s 2nd birthday, you can enter for the chance to win FREE CATERING for your kid’s second birthday. Just send an email to 2ndbirthday@deliveroo.com.sg with the details of your party including the date, location, child’s name and birthday date, number of guests and party theme. Valid until 15 December.

Deliveroo, p. (65) 3163 7074, e. support@deliveroo.com.sg; www.deliveroo.com.sg

Foodpanda
As the first on the Singapore food delivery scene, Foodpanda has secured a sizeable territory of more than 1200 restaurants. Recently rebranded from its neon orange to an electric pink and soon to be launching an e-wallet for easier payment, it even offers 24-hour fast food delivery.
Delivery hours: 24 hours
Minimum order: Varies with restaurant
Delivery charge: Varies with restaurant
Payment method: Cash, credit/debit card, PayPal
Cancelling: Cancel or change order within 5 minutes after placing an order
Good points:

  • Pick-up feature if you don’t like waiting in line or can’t meet minimum-spend for delivery
  • Around the clock delivery for midnight munchies
  • Largest delivery network in Singapore

Foodpanda, p. 6589 8669, e. support@foodpanda.com; www.foodpanda.sg

HonestBee
This on-demand delivery service has done our groceries, flowers, tickets for matinees and recently, even laundry. HonestBee is always busy buzzing for new recommendations picked by the team and is constantly working on expanding its list of restaurants and delivery area. We’re currently perusing the Christmas selection for our upcoming feasts!
Delivery hours: 9am – 11pm
Minimum order: None
Delivery charge: $3.50; free with minimum spend of $35
Payment method: Visa, MasterCard, Amex and debit
Cancelling: Before “preparation” stage.
Good points:

  • Save money with up to 30% cashback on Shopback
  • Get loads of deals on the 50% off category
  • Delivers hawker food

Honestbee, e. concierge@honestbee.sg; www.honestbee.sg

What to Eat
From food promos to popular cuisines and the newest restaurants, What to Eat features only the best restaurants with more than 20 types of popular cuisines.
Delivery hours: 11am – 11pm
Minimum order: Varies with restaurant but is usually $30
Delivery charge: $2.99
Payment method: Cash, Credit/Debit card payment, PayPal and NETS payment
Cancelling: Before restaurant begins preparing food
Good points:

  • Order up to 14 days in advance

What to Eat, p. 6396 6366, e. support@whattoeat.com.sg; www.whattoeat.com.sg

There are new start-ups on the scene and more popping up every year. Here are just a couple that deliver mainly hawker food:

WhyQ
Love to try your local Bak Chor Mee but find it hard to communicate with your local dialect speaking hawker? Just tap to tapao and get hawker food delivered to you from 14 different hawker centres islandwide at just $1.50 delivery fee.
WhyQ, p. 6914 2673, e. contactus@whyq.sg; www.whyq.sg

Fastbee
Order from your favourite hawker stall and have the food delivered to a vending machine-style food dispenser and collect it at your convenience. With up to eight machines and counting, we’re just waiting for them to install one right outside our house.
Fastbee.sg, p. 8221 3308; www.fastbee.sg

Heads up before you tap away…
Food delivery services claim to average about 30-35min delivery time, but as with any service industry, it’s all about luck of the draw – make sure you check the estimated time before you confirm your order. But, just as you might get a bad Uber driver, you could get a bad UberEATS driver, meaning you’re still waiting for the food an hour later, surrounded by starving and upset children. As delivery services can get quite swamped during peak hours, it might take hours (even days or weeks!) for them to correct a delivery error… and even then your food might not have arrived. Most of the time these services are great, but as with all purchases: buyer beware.

Happy eating in!

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